Privacy Policy

1. Introduction

1.1. This Privacy Policy explains how Chicken Road (“we,” “our,” or “us”) collects, uses, and protects your personal information when you use our services.
1.2. We are committed to maintaining the confidentiality and security of your data and respecting your privacy.
1.3. By continuing to use the Chicken Road platform, you agree to the terms outlined in this policy. If you do not agree with these terms, please discontinue using our services.
1.4. We may update this policy periodically to comply with legal requirements or to reflect changes in our business practices. Your continued use of the platform after any changes indicates your acceptance of the updated policy.

2.1. To enhance your experience and provide our services, we collect certain basic personal information during account registration and throughout your use of the platform, including:
- 2.1.1. Name: Collected when you create an account or contact our customer support team.
- 2.1.2. Email Address: Used for account verification, important notifications, and communication related to your Chicken Road experience.
2.2. We do not use cookies or automated tracking technologies to gather personal information without your explicit consent.
2.3. All data collection is based on your clear and explicit consent. You have the right to withdraw your consent at any time.

3.1. We use your information for several key purposes, including:
- 3.1.1. Customer Support: To effectively address your questions, concerns, and provide prompt and helpful assistance.
- 3.1.2. Service Updates: To keep you informed about important updates, new features, special offers, and relevant announcements related to Chicken Road.
- 3.1.3. Service Improvement: To continuously enhance our website, platform, and services based on your feedback and usage patterns.
3.2. We do not engage in automated decision-making or profiling activities using your personal data that could significantly affect you.

4.1. We value your privacy and will never sell, rent, or share your personal information with third parties for marketing purposes.
4.2. However, we may need to share your information with:
- 4.2.1. Service Providers: Trusted third-party service providers who assist us with essential functions like platform maintenance, security, payment processing, or customer support. These providers are contractually bound to protect your information.
- 4.2.2. Legal Authorities: When required by law, such as to comply with a subpoena, court order, or other legal process, or to protect our legal rights and interests.
4.3. We implement robust security measures and carefully vet all service providers to ensure your information is protected when shared.

5.1. We implement comprehensive security protocols, including encryption, firewalls, and intrusion detection systems, to safeguard your personal data from unauthorized access, use, or disclosure.
5.2. Our security measures are continuously reviewed and updated to minimize the risk of data breaches and ensure the ongoing confidentiality, integrity, and availability of your information.
5.3. We also encourage users to use strong, unique passwords for their accounts and to adopt online safety best practices to protect their personal information.

6.1. You have significant rights regarding your personal data, including:
- 6.1.1. Access: The right to request information about the personal data we hold about you, including the categories of data, the purposes of processing, and the recipients of the data.
- 6.1.2. Correction: The right to request updates, corrections, or amendments to any inaccurate or incomplete personal data we hold about you.
- 6.1.3. Deletion: The right to request the deletion of your personal data, subject to certain legal restrictions and legitimate business purposes.
6.2. To exercise your rights or inquire about your personal data, please contact us at [email protected].
6.3. To protect your privacy, we may need to verify your identity before processing your requests. We will respond to your requests promptly and in accordance with applicable data protection laws.

7.1. We retain your personal data only for as long as necessary to provide you with our services, fulfill the purposes outlined in this Privacy Policy, or as required by law.
7.2. Once the retention period expires, your data will be securely erased or anonymized in accordance with our data retention policies.
7.3. Some data may be retained for longer periods to comply with legal obligations, resolve disputes, or enforce our agreements.

8.1. Our website may contain links to external websites or resources that are not controlled or operated by us.
8.2. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of these sites before providing any personal information.

9.1. We may update this Privacy Policy periodically to reflect changes in our data processing practices or legal requirements.
9.2. Any updates to this policy will be effective immediately upon posting on our website, and we will indicate the date of the latest revision at the top of the page.
9.3. We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your information.

10.1. This Privacy Policy is designed to comply with relevant data protection laws and regulations, including the General Data Protection Regulation (GDPR).
10.2. If you believe that your privacy rights have been violated, you have the right to lodge a complaint with the appropriate data protection authority in your jurisdiction.
10.3. Additional rights and protections may apply depending on your jurisdiction. Please contact us if you have any questions about your rights or our data processing practices.

If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please don't hesitate to contact us: